Workflows

    Trigger-Based MessagingWorkflows 

    SMS automation in APEX sends follow-up texts automatically when a trigger fires — a new contact, a form submission, a reply or a status change — following a sequence you build on a drag-and-drop canvas. Build the follow-up your top closer would run once, and it runs for every lead.

    Visual Builder Triggers Branches Delays Conditional Logic Re-Engagement Stop Rules Analytics

    Built for the way insurance teams sell.

    Visual Drag-and-Drop

    Build sequences on a canvas you can actually read. Triggers, delays, branches, and messages — wire them up the way you think.

    Smart Branching

    If they reply, route to a human. If they click, send the quote. If they go cold, drop them in a re-engagement loop. All automatic.

    Set It and Trust It

    Stop rules, quiet hours, opt-out handling, and reply detection are built-in. Your sequences stay safe even when you sleep.

    FeatureAPEXHubSpotActiveCampaignManual
    Visual SMS workflow builder✓Email-firstEmail-first✗
    Conditional branchesUnlimitedLimitedLimited✗
    Reply-based triggers✓✗✗✗
    Auto stop on opt-out✓✓✓✗
    Built for SMS-first teams✓✗✗✗
    Time to first workflow5 min1 hr+1 hr+∞

    Everything you need, nothing you don't.

    Trigger library

    New contact, form submit, tag added, reply received, status changed — fire on anything.

    Delays + windows

    Wait minutes, hours, or days. Restrict to business hours and contact-local time zones.

    Multi-channel steps

    Mix SMS, MMS, and internal alerts inside one sequence.

    Per-step analytics

    See open, click, reply, and conversion rates on every node — find the leaks fast.

    5m
    To build first workflow
    73%
    Lift in reply rate
    24/7
    Always-on follow-up
    0
    Leads that fall through

    Your top closer's playbook, running 24/7.

    See a workflow built live in under five minutes on a real lead — start to finish.