Compliance Guardrail
Real-Time Protection
APEX security covers how customer and lead data is stored, who can reach it, and what is recorded when they do. Data is encrypted in transit with TLS 1.2+ and at rest with AES-256. Access is role-based with SSO support, and every compliance decision — who attempted a send, to whom, when, and whether it was allowed or blocked — is written to an immutable audit log that cannot be edited after the fact.
Your real-time protection layer that checks every send and call before it happens—and logs the decision either way.
Key Capabilities
TCPA/10DLC wizard for brand registration
DNC/curfew/state rules checking
Litigators & special lists protection
Number reputation monitoring
Frequency caps and throttling
Reason-coded audit logs
Override policies with approval
How It Works
Trigger (workflow, bulk send, manual)
canContact() checks profile, timezone, and limits
Action allowed or safely blocked/logged with next-best step
TCPA/10DLC Safe Defaults
Built-in Protection
- • STOP/HELP keyword handling
- • Consent capture and storage
- • Automatic opt-out processing
Audit Ready
- • Immutable logs for every action
- • Reason codes for all decisions
- • Export capabilities for audits
Key Metrics to Track
- Blocks prevented
- Block reasons logged
- Opt-out rate tracking
Frequently Asked Questions
Can I customize rules by line of business?
Yes—per workspace/pipeline with granular controls for different business units.
Do you log overrides?
Every override is reason-coded and immutable for complete audit trails.
Check Every Send Before It Goes Out
See how the compliance guardrail runs DNC and quiet-hours checks and logs every send decision.